I was apprehensive about the safety of… I was apprehensive about the safety of approaching my laptop issue through Outbyte so I took the risk. Pleasantly surprised that I got swift action from the chat line -Simon was incredibly efficient and simply took over my screen. After much jiggery pokery and amazing skill I am now able to work. Many thanks Simon - utter genius.

After using Outbyte driver updater my had problems After using Outbyte driver updater my touch pad stopped working, my blue tooth speaker would no longer connect, and I had number of blue screen incidents. I have wasted time trying to fix and am now told I have to go back to Windows 10 to fix! Time is money and this program has wasted plenty

I am leary of remote control on my… I am leary of remote control on my laptop but you folks seem to be trustworthy, loyal, etc. All seems to be well and I look forward working with the TS32.

Wonderful help Well I was very upset that I didn't hear from the company soon. The next morning I tried again and they NOT only fixed the issue with getting the program to work properly they fixed my printer and worked on Windows. WOW I did not know that there was so much to do. I would never could have done it myself. More than likely would have just gone and bought a new computer. What more can I say BUT THANK YOU.

that they can trust an technician with remotly fixing their issues well at the begining i had trust issues, but i belive that's understendable, in the end, everything was solved out. Thank you Simon!