Charge additional fees who are not… Charge additional fees who are not clear on their offer. Also charged when you want to change to a different plan with a plan switch fee. I think they mislead a lot their user to make money. It's not an optimized marketing funnel it's a misleading marketing funnel that do not allow you to cancel your subscription directly from the dashboard. RUN AWAY!

Hello Bar has been a game-changer for… Hello Bar has been a game-changer for my small business. It's easy to use, affordable, and has helped me grow my email list significantly. The free plan offers enough features for my needs.

Was billed without consent - (Updated) - Got refund We used hellobar once and then asked the customer care to remove the account. They confirmed that they have made the changes but billed us 4 more times to a tune of $150. Edited -- They responded quick and gave a refund. Review changed from 1 star to 5 star

Lack luster customer support, basic popup filtering does not work. Upgraded to a paid plan to test for our website in hopes of taking advantage of premium features down the road. Simple function of excluding the popup from multiple pages does not work. Tried to provide as much details and help on our end as we could with troubleshooting with the support rep, however because the rep simply isn't reading all of the details in the service ticket we have unnecessarily been going in circles as we keep having to repeat what was in previous tickets. The last response was basically "we don't know whats wrong". Just a simple issue of excluding the popup from certain URLs. Finicky features within the product and lackluster customer support. So far not even worth the basic subscription from this experience.