Lack luster customer support, basic popup filtering does not work. Upgraded to a paid plan to test for our website in hopes of taking advantage of premium features down the road. Simple function of excluding the popup from multiple pages does not work. Tried to provide as much details and help on our end as we could with troubleshooting with the support rep, however because the rep simply isn't reading all of the details in the service ticket we have unnecessarily been going in circles as we keep having to repeat what was in previous tickets. The last response was basically "we don't know whats wrong". Just a simple issue of excluding the popup from certain URLs. Finicky features within the product and lackluster customer support. So far not even worth the basic subscription from this experience.

Hello Bar has been a user-friendly and effective tool Hello Bar has been a user-friendly and effective tool for capturing leads. The interface is intuitive, allowing for easy creation and customization of popups. Hello Bar is a strong recommendation for businesses seeking a straightforward lead generation solution.

Dishonest Billing When you cancel on the site, you don't actually stop billing! Hidden deep in the terms and conditions it states you have to email them to stop payments coming off your account - even if you have cancelled on the website! When you contact support they get very defensive, claiming they are in the right. Pretty close to a scam when it comes to billing.

Hello Bar has been a game-changer for… Hello Bar has been a game-changer for my small business. It's easy to use, affordable, and has helped me grow my email list significantly. The free plan offers enough features for my needs.

Loved the ease of installation...but Loved the ease of installation...but: the day after adding it to my site, I had 2,000 new visits from urlumbrella.com - a website that allows for the purchase of bot traffic. This was a massive anomaly, as reported in GA4. Today, I got an email that my plan had exceeded the number of views, so my bar would be turned off. Coincidence? You can decide.