kenneth Donald Hill
GBWe live in a small communal farmstead… We live in a small communal farmstead consisting of 6 dwellings, all suffering the same unacceptably slow broadband via copper landlines with no solution to our problem. After years of complaints and callouts to BT I heard of Skylight through a neighbour in the next valley. Inital contact was to set up a meeting to discuss solution as we live in a blind valley. Their attending engineer was positive, with a can-do attitude. As soon as my obligation was completed (pole erection, power etc) They installed their equipment in one day and hooray, in one fell swoop the end of all 6 dwellings suffering of slow and non existant broadband, and at a competetive price. Never looked back since.
Barnaby Fawcett
GBSkylight have changed our lives This is a great business, providing high speed internet in tricky places. After years of struggling with old BT lines, long repair times and distant call centres, we have changed over to Skylight and are very happy. This is a local company, hard working and close to their customers. I think it's fair to say Skylight have changed our lives. Very good customer service and great fix times for those rare outages, highly recommended, a breath of fresh air!
Customer
GBSwitched to sky few weeks ago, but no router no internet Switched to sky few weeks ago. Openreach arrived to install fibre. Very helpful. But sky had not sent router/hub. Phoned said , will be there in an hour. No sign. On account Not dispatched. Wrote a complaint , then dispatched. Royal mail tracking Not received till 15.11. phoned First person 3-5 days. No internet. Transferred to another. Made many excuses. Know problem with supplier but asked why we were not informed. Then said will arrive today. When told royal mail still not received, then said may be tomorrow. Could be 3-5 days. Very evasive. Extremely poor service to start with. Be warned.
Lily Potter
GBAndy was incredible helpful and made… Andy was incredible helpful and made the whole process so easy. With previous comments regarding how remote our home is, I wasn’t 100% hopeful for a successful process but the results are beyond our expectations! Thank you so much for your help.
John Mully ADAMS
GBGreat Company and s Live in a rural area where broadband via phone line is 3mbps and 4G between 7 and 15 mbps. With Netflix & Catch up I spent as much time watching the buffering logo as the show. Skylight installed their new Govt sponsored system. Easy install - less than half a day in appalling weather. An antenna mounted outside and new router.They advertise 100 mbps - I consistently get between 100mbps and 125 mbps. No buffering and the internet has improved immeasurably - like greased lightning and no drop outs. The Engineers/ Fitters were very efficient and couldn't be more helpful. I can't recommend the company and their service highly enough.