Jamie Flynn
GBI'm so glad I found LightningMD! My single most favorite feature is that it tells me WHY a claim got rejected and then lets me correct it immediately and resubmit. Do you know how many hours I spent trying to figure that out on various claims before I started using LightningMD? I don't want to count them. That single feature is a game changer for me! I also love that I don't have to fill out CMS1500s for certain companies anymore. The benefits checks are more reliable than some insurance companies' own websites. I don't spend any time filling out redundant information anymore to submit claims, it's all saved. Also, Kelly and Brian are excellent to work with. I struggled with the transition in the beginning, but when I shared my concerns with Kelly and Brian, they went out of their way to help me feel more confident using the software. Now I can't imagine trying to do my job without it. LightningMD is doing exactly what I hoped it would; saving me time and increasing my productivity. Highly recommend!
Ingy
GBI am happy with LMD as it saves a lot… I am happy with LMD as it saves a lot of time when I appeal. I used to consume a lot of time to appeal on the portal but with LMD I select option (appeal) to give me a preprinted form with the insurance, claim image and EOB that has denial. I have option to attach claim history or any other attachment. The appeal is attached to the claim once it is generated so I can have a proof of doing it. They mail it for me or fax it whatever option I select. Also, I am happy for ERAs enrollment as I don't have to fill out any form, it is already filled out with provider information, this way it is easy to track on payments faster and smoother. Lastly, I always receive responses back about any issue I ask about which is very helpful. I need only improvement I need is about monthly report as I need report for submitted claims per day, reports for employees since we work remotely in a lot of times, this report enables me to locate the work done by who and if any mistakes related to fix but in meanwhile, employee will be able to learn to avoid that mistake in the future, it is important to know what work done by who. I understand, LMD focuses more on production of the provider but everything else is also related to the production. Thank you so much for your business, keep up with the hard work!
Nicolette
GBFinally found my permanent billing system! I started billing for solo mental health providers and small groups through various portals, then I used Kareo. Thankfully I found LightningMD! In comparison LightningMD is soooo much easier on every level. From setup to the actual billing process, it is quick and easy. Their customer service is outstanding and I will not be switching from LightningMD. I am looking forward to what the future holds for the platform and what else it will make easier!
Kaliliah W.
GBLightning MD is the best! Lightning is user-friendly and straightforward. It has all of the necessary tools and features to complete the full revenue cycle. I would recommend Lightning MD to anyone!