Results confirmation took way longer than 3 hours We had our video antigen tests at 4pm the day before our flight to USA. The video call went OK although felt impersonal to be speaking to a black screen and we couldn't see our reflection to know the caller could see all 3 of us doing the tests simultaneously. We were told we would receive the fit to fly certificate within 3 hours. At 10:30pm we hadn't received an email so i called them and the automated answering service informed me the office was closed until 8am. We couldn't check in to our flight online without uploading the certificate. Eventually the first email came through just after 11pm and we had them all by 11:25pm. It added to what was already quite a stressful ordeal.

This testing process was very… This testing process was very convenient. We did have some video call connection issues, but the agent would just call us back right away and carry on with the procedure. The result came through in the time predicted, and we received our documentation immediately. All was good!

This site is everything we hoped for… This site is everything we hoped for in terms of being “Covid Cleared” for travel to the Cook Island Chain. Our results are duly recorded for instant perusal and future use. The IT team that developed this application have shown themselves to be of a high caliber and astutely knowledgeable in the computer sciences.

Mary B was AMAZING Mary B was a very nice, polite and patient person during our observation of Covid tests needed for travel. She was very patient while I uploaded the correct photo ID and she was nice interacting with my minor children. Her instructions were very easy to follow. The entire Avoza system has been easy to use. The appointment reminders are a little excessive, but they are nice too.

Excellent Excellent! Easy to schedule online Covid appointments. I couldn’t figure out how to schedule my husband and myself under one reservation so I’d booked two separate ones. However when he signed in they asked how many people and looked up my reservation and added me in. Very good communication from reminders of test time to providing certification of results. Would definitely use again.