Veronica
GBWe had a great experience with Azova We had a great experience with Azova. We purchased COVID test kits to bring on our trip and set up virtual appointments for two days before our return. The process was very easy to manage for our family of four. The staff was very helpful. Did our tests and received our results all within 40 minutes. Much better than trying to find testing here. Would highly recommend for COVID testing for travel.
Mary P
GBExcellent Excellent! Easy to schedule online Covid appointments. I couldn’t figure out how to schedule my husband and myself under one reservation so I’d booked two separate ones. However when he signed in they asked how many people and looked up my reservation and added me in. Very good communication from reminders of test time to providing certification of results. Would definitely use again.
MKM
CAExcellent proctor support experience, long chat waits Excellent support and service on both Canadian and US sides of our journey. Proctors were clear in communications, and able to adapt to our change in schedules. Instructions were very clear and made this stressful process a calm organized one for us. Only reason for a 4(vs 5) was very long response times in the chat, at times over 4 hours. As travel rules were changing, this made pre-trip planning difficult.
Kat
CAHelpful! This was a very helpful service to get back to Canada after spending 2 weeks in Hawaii. Easy process - except for the verification. No one called me back and I had to wait for over 20 minutes in a chat for someone to verify, which extended the time required. Can't really complain as I did my swab on the beach and had a travel plan with my cell phone, but for those with limited internet time/a strict itinerary to follow, give yourself a bit more time!
Vincent N
CAEverything about it was easy Everything about it was easy. Was able to book a testing time slot same day within a few minutes, test instructions were easy to follow, results were easy to download and later upload to airline. Would use again but hopefully this stupid pandemic is over.