Issues with Mac OS Big Sur I have been a Sophs customer for several years and subscribe to the Home Premium service. Since my upgrade to Apples Big Sur OS 11.7 I have several times experienced the red shield while indicates no Sophos protection. I also was unable to use the scan function, after malware was detected. Not sure if it is an Apple, or Sophos issue. The chat system is somewhat helpful, but not always. It could be an Apple issue or Sophos, and all I know is that as the end user I have to deal with it. A re start of the Mac seems to clear the issues. I would like a simple to manage protection service that has a consistent level of quality performance.

The system is good and extremely simple… The system is good and extremely simple for the end user. It will be good to have a window to be able to see firewall interaction and processes from the Sophos platform, nothing to fancy but enough to know what is interacting with my computer. Thank you for all you guys do, the cyber world will be a mess without you.

Why the "Welcome to Sophos" box every reboot? I assume all of the threat detection services are working as promised. But I hate that every time either of our two Macs are rebooted, The "welcome to Sophos Home" box appears - just like when we first installed the app. When clicking "Let's Start" button, it takes you into the Preferences menu, but Sophos is already given permissions as requested.

Sophos has been simply outstanding Sophos has been simply outstanding! When windows update installed a bad update that greatly affected computers, Sophos told me how to uninstall that update and get my computer up and running again. My computer is always kept clean of viruses, trojans, ransomware etc... Malicious websites blocked. I can't see any reason to give Sophos a rating any less than A+++++

IN THE BACKGROUND After using many others and being interrupted to the point of annoyance, I installed Sophos and almost forgot it was even there! Once configured to my specs, which was easily done, Sophos works in the background, as it should. Now the annoying interrupts are a thing of the past, so shall they remain with Sophos!