excellent app to fix errors My PC problem was solved. I am very satisfied, Before they charged me anything or performed any service, they asked my permission and explained all they were doing and how long it would take. I did not five stars because they will take care my future problems. I have not experience with my future problem, however, I have every reason to believe that My PC Utilities service will be Excellent.

Email Conundrum I ran into a serious problem with my email making me reset my password every time I accessed it. I really didn't know how to explain it very well, but John picked right up on it and very patiently resolved the problem. It took quite a bit of time, but he got everything fixed and showed me a better way of accessing my email to avoid a recurrence of the problem. Invaluable help for a techno-challenged user!

The technicians were most helpful and… The technicians were most helpful and were willing to work with me concerning finance issues. As a senior citizen, I highly recommend these folks. They help and do not talk down to you. They are professional yet caring folks and really help customers.

program quit responding and interacting… program quit responding and interacting with other programs. MyPC Utilities cleaned up my computer, made sure all updates had been installed, worked with me to find the problem with my program, and they fixed it. I had been working for days to do it myself including uninstalling and reinstalling the program, rebooting, etc. Just thankful to have my computer working properly again, and it seems faster and more responsive.

I am using you probably like what 5-6… I am using you probably like what 5-6 years , I was happy with you before Charles , when I tell him about my problem , he is all about talking not working, it is annoying to log in every time and hear about money or what I should buy or pay, the guys before did not do it every time but when there was time to renew my utilities program and they did ask me on the end when they fixed my computer. And it annoys me mainly because when I asked if I should renew my antivirus you said NO because I have YOU , so make up your mind what do you tell your customers because I have a very good memory . How I should renew utilities for next year if I feel like you changed and I do not trust you anymore , I feel every time I need to use you because I know what to expect , and it is not what I was used to before , so I am changing my review after so many years . Customers do not want to hear the moment they log in what to buy or where to spend their money especially when they have a problem or want to fix something .The review I will change if you change too . I am grateful for the previous years , but now I am unhappy with you . Please stop making your customer feel like when I do not buy something you will not fix my computer . It is beginning of March and I bought your service for all year 2024. Whether I still will use your service in 2025 it depends only on you. Thank you