I don't have the computer expertise to… I don't have the computer expertise to critique the service I received (which is why I use Blackhawk!), but something felt wrong about the way Stefan chose to address my problem. I just can't believe that was the only or the best way to fix the sudden problem with downloading a photo from my iPhone via gmail to Picasa for editing. Of course I could be wrong, but I just didn't feel that he knew exactly what he was doing or understood what I was asking. I know Picasa was discontinued a few years ago, but I was still able to use it on a regular basis. This has really been unfortunate.

I got what I paid for without excuses… I got what I paid for without excuses in a sincere and professional way. What I like most is the way the engineer explained the whole thing to me which gave be better confidence. Thank you guys!

Ryan has been very helpful with… Ryan has been very helpful with answering my questions and actually finishing up what needs to be done in a timely manner. Always responsive! Thanks Ryan!

Extremely knowledgeable It seems that there is no tech problem that Stephan can't fix. Over the years he has kept my old system functioning perfectly. Stephan is professional, fast and never gives up. He is patient and has a great attitude.

Top notch IT service and support. Blackhawk is my office365 and BitDefender provider. They always come thru for me when needed. They are available sometimes during weird hours and locations. So it’s nice to know they have my back when I need them. I highly suggest you consider giving Blackhawk an opportunity to support your company.