WPForms

2701 Okeechobee Blvd #200, 33409, West Palm Beach, United States
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4.75
Based on 20 Reviews

5

90.00%

4

5.00%

3

0.00%

2

0.00%

1

5.00%
About WPForms

WPForms is the best WordPress forms plugin, trusted by over 5,000,000+ users. Create powerful WordPress forms in minutes with our drag & drop form builder!

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John H
GB

Help when you need it Yet another great experience with WP Forms technical support. I had a technical issue which I wasn't able to resolve. After raising a support ticket Omar quickly identified the problem and was able to provide me with the code changes that solved it. In my experience, the WP Forms support team have always been quick to help when needed.

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George
AU

We were experiencing some formatting… We were experiencing some formatting issues with notification emails. Problem couldn't solved by their support team and was escalated to a senior support member who fixed it promptly. Great service! Thanks.

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Sherry Bradford
GB

Good (but bloated) Product - Customer Service POOR The product itself is fine. The customer support people are nice - but their customer service is horrible. You cannot reach anyone by telephone. Their auto-renewal is EXTREMELY frustrating. The initial billing is about 50% of the "normal" billing and then they start hounding you with renewal messages. They will tell you they can give you a "partial refund" if you go ahead and renew at the "normal" price rather than just offering an appropriate price up front. Frankly, I like their product. I think their "normal" pricing is about 1/3 higher than it should be - and evidently so do they if they are willing to give you a "partial refund" if you renew. It feels a bit like the company is being run by folks who really love developing software - but don't like to focus on the nuts and bolts of true customer satisfaction/service. Full disclosure - I'm trying to cancel my latest purchase as I write this and I will never get involved with the company again. It was several days of hassle that was unnecessary if they just had clear and customer-centric processes, information, and support. They've lost this customer for good.

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Robert Hoffmann
GB

Makes Our Site Professional We have a number of forms on our site with the output of each form handled differently. Some go to Google Sheets + email, one goes only to email, one stores data on the host. WPForms made this easy to accomplish. WPForms makes our site look so professional! It allowed us to customize the forms to match our site template, including adding helpful icons (customizable colors) in the forms. There was hardly a learning curve, since it is a drag and drop interface. If I don’t understand something, the document is very complete and easy to understand. When I was stuck, the Tech help was super helpful and so quick to respond. I could have called and gotten immediate help, but I used the contact form and my problem was fixed in just over an hour. The more I use WPForms, the more I appreciate all the work put into it, with its many bells and whistles! And the Tech Support can’t be beat!

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Karram Hussain
AE

WPFoms is very much Professional and Excellent plugin I have been using WPFoms for last one year and found tremendous results. Easy to use and results oriented. Keep it up WPFoms team. I would like to congratulate you all for this professional plugin which is necessary for my WordPress website.

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