Excellent service Excellent service. The chat service helped me install the product. Paul in particular, was very patient and stayed online for the duration of installation.Considering I know nothing about computers, I can't thank him enough. Paul, many, many thanks again. You are a star.

Frightful Friday I had spent nearly two hours trying to download my new office and finally got a chat going with Paul. Paul ended up taking over the computer (remote access) and performing the entire download and preparatory steps on my behalf. He set me up completely in the best possible way. Many thanks to Paul, I can think of better ways to spend a Friday evening. You were extremely patient and acted quickly to resolve.

Eric was very helpful with my non-tech… Eric was very helpful with my non-tech understanding and helped me understand the product I bought did not support the processor in my laptop! Fortunately for me it has all worked out and I will be using this company again because of the exceptional customer service. Thaks Eric!

I want to thank Tec Daniel. I want to thank Tec; Daniel for his patience in assisting me to install my Microsoft Word for Mac; he has the patience of a SAINT, seriously I am not IT educated and he has been AMAZING. Who said you cannot teach an old dog new tricks was wrong, Daniel taught this 71 year old lady more in an hour that I could have ever learned at Taffe. THANK YOU Daniel.

Paul helped me promptly and knew what I needed. Paul has been very quick to attend to my needs and has sorted out the situation, which was MY mistake, in a flash hurry, without a word of complaint. Love this company and will be highly recommending this avenue of SW purchasing to friends and family. Solved a big problem just to acquire the SW in the first place from the comfort of my living room. I am very happy.