Michael Link
GBFive stars for Preeti with Reach Mobile. I had difficulty activating my new Reach account. It was late at night and I used the chat line to request help. The Reach agent, Preeti, was just terrific. She was very patient with my "old guy" errors and offered to do the activation from her end, taking up much of her time. Her kindness is highly appreciated and I hope Reach recognizes her excellent customer support skills and personable style.
Sam
GBSo much better After months of fighting with my previous carrier, Reach Mobile has been a breath of fresh air! Real people who don't run you around in circles at every opportunity is a very welcome change :) The fact that it costs half as much is just icing on the cake. Reach has a support team that actually provides support, in this day and age even, go figure.
Walter Helline
GBExcellent Customer Service Rishabh The customer service rep was terrific and very well trained. He helped me settle my account problem in a friendly and professional manner. Would recommend people to consider Reach Mobile if they value excellent customer service.
Brian
GBI'm transferring from another carrier… I'm transferring from another carrier and had some questions. Anita was very patient in answering them and stayed online to guide me through the process. I'll follow up with a review of the service once I've had a chance to use it for a while. Update: Transfer of my number took a couple days and my previous carrier wasn't overly helpful. Once switched over to Reach, my experience has been great. Coverage is as good as before and better in some places.
Kendall Pelling
GBPavitar was good at figuring out how to solve my complicated problem Pavitar was good at problem solving and figuring out what went wrong. They communicated clearly. They tried multiple things and stayed focused on it until it was fixed.