Bad Network, Subpar Customer Service Response I've had several awful experiences where data doesn't refresh, the data monitor is inaccurate, or the network just goes out. Huge waste of time. Customer service response is inadequate, they offered $20 credit on one billing cycle. I've wasted hours of time, that kind of compensation is insulting and doesn't make it right.

They were tireless in fixing my problem… They were tireless in fixing my problem and kept me informed as to their progress.

Great service!!! :-) Internet service was unavailable today. I connected with Manoranjan via Chat. He tried to help but still problems, assumed outage in Phoenix area. An hour later tried again and ALL services were unavailable: phone, text, and internet!!! I submitted a ticket and Manoranjan responded by email within 5 minutes with instructions to remove sim card. It worked! Everything was back up and running normally. Can't say enough positive about this Customer Service Rep's patience and assistance.

Great Company! I've been a Reach Mobile customer now for over 2-1/2 years and have had exceptional service. Coverage has been as good as my previous carrier, Verizon, was. Recently I was experiencing an issue of not being able to send photos from my iPhone to any contact with an Android. This was going on for a month or longer and was super frustrating. I tried every recommendation that the internet was throwing at me, with no luck at all. I finally called Reach and was kicking myself for not doing it sooner. They fixed the problem remotely, without me having to do a thing! It was fantastic and better yet, I only ever spoke to the first person who picked up the phone. No automated run-around. No department transfers. No big corporation BS. They continue to impress me :)

Excellent Customer Service Rishabh The customer service rep was terrific and very well trained. He helped me settle my account problem in a friendly and professional manner. Would recommend people to consider Reach Mobile if they value excellent customer service.