Best Support Wrote a review last September regarding their excellent support during Magento 2 migration and installation. And recently we got some issues with some shipping rules, which we thought was a bug or something. We submitted a ticket, and Artur responded promptly and handle my ticket smoothly. And their tech team finally resolved our issue without a hassle at all, and it turns out that it is only a misconfiguration of rules' setting that I have missed. So thank you so much for the support. 100% recommending Mageworx.

Mageworx - Great Products, Great Support! Mageworx's SEO products are a staple for any site wishing to promote itself on search engines (as every site must). The products themselves are great and full-featured. And what really stands out is their level of support - both through their Chat function, and through their email. They are thorough, relentless, friendly, knowledgeable and committed to getting clients all the way through to the solution.

Exceptional Support from Mageworx - Problem Solvers and Life Savers! As an avid user of Mageworx extensions for our e-commerce platform, I'm compelled to share my recent, exceptional experience with their support team. Recently, we encountered a puzzling issue with our store's sitemap generation right after updating our system. This was a critical problem for us, as it directly impacted our SEO and online visibility. Initially, we were at a loss, unsure of the source of the problem or how to fix it. This is where Mageworx's stellar support team stepped in. Their dedication and expertise shone through from the get-go. They conducted a thorough investigation, delving deep into our system to identify the root cause of the issue. What impressed us most was their commitment to resolving the problem, even when it became clear that the fault lay with another extension, not Mageworx's. Their team didn't just point fingers; they took proactive steps to fix the issue, ensuring our store was back on track. This level of service, going above and beyond to solve a problem not directly caused by their products, is rare and invaluable. In a world where customer support often feels automated and impersonal, Mageworx's hands-on, problem-solving approach was a breath of fresh air. They not only fixed our immediate issue but also ensured our systems were robust for future operations. In conclusion, I cannot recommend Mageworx highly enough. Their extensions are fantastic, but it's their exceptional customer support that truly sets them apart. They have earned a loyal customer in us, and we look forward to continuing our relationship with them for years to come.

Superb support Superb support, good fast responses and they get things done. Most supports respond to your support request with a question and create longer lead times. These guys solve the problem fast and reliable. They also go the extra mile. I highly recommend buying extensions from these guys!

Quick support beyond expected Quick support. They were able to fix an issue with one of their extensions not displaying well with our custom theme, which is outside of the normal scope of support, for free. If you've dealt with any other Magento extension developer companies, you are undoubtedly aware of the blame loop when trying to get any support. Extension companies blame the theme companies, who blame the extension companies, who blame Adobe, who blames the theme companies, etc. It's great to see a company actually stand behind their product and provide useful support.