A 101 in Customer Expectations The support staff replied very swiftly to my mail (despite me not being a client yet) and answered my question very easily and without feeling like was being belittled. They told me that the question I had, is something that they are working on and unfortunately cannot currently give me a date for the fix. This is the type of honesty that I personally appreciate from a company, they aren't trying to sell me an idea, they're stating it like it is.

Excellent Service Quick and courteous responses to my queries. Very thorough checking to see what other charges may be coming on my card related to the charge I was querying about.

I've used (and LOVE) YAMM Yet Another… I've used (and LOVE) YAMM Yet Another Mail Merge for almost two years now. It's a prieless business growth tool for cold email prospecting and for managing communication with existing contacts. Be smart when you use YAMM and it is a great business tool with SUPERB support, and PERFECT functionality and options. Take the time to learn about YAMM before you dive right in. Just be careful you don't spam people because the Google Gods WILL lock your account. If your account is locked five times it is permanently locked. But that's not YAMM's fault it's our fault.

This guys are super quick to answer any… This guys are super quick to answer any questions and super helpful. I did not expect it at all. I thought I was gonna be one in 10 million people that are asking questions and I was gonna be completely ignored as usually you are in any extension in Google to my surprise it was completely different, immediate help super nice I don't know what else to say you guys are a 10 not a 5

I contacted yamm about a dormant… I contacted yamm about a dormant account that was charged for renewal and requested a refund. I had a response and a full refund in less than 24 hours. It may have been in less than 12 hours. Either way, I was very surprised to have the request fully completed so quickly. Great customer service! Thanks