I ask a how-to question once or twice a year... I ask a how-to question once or twice a year (needless to say, sometimes the same question). Pair support always answers quickly and satisfactorily. Knowledgeable, helpful, on-point, courteous...all the right stuff. It was Ivan this time, thanks Ivan!

Twice Lucky The first call was answered by someone who couldn't resolve my problem and referred me to Apple to try to get resolve. After a very long consultation with an Apple rep I was told that the problem was with Pair. My second call to Pair was very productive and the problem was fixed within minutes by a representative that new exactly what the problem was.

I am SO PLEASED! I am SO PLEASED! I wrote with a problem that was absolutely perplexing us. I got a super-fast response (even though it's Saturday) with the problem identified and easy step-by-step instructions to fix it. It took me less than 10 minutes to solve something that we've been trying to figure out all day (I should have written sooner!). Highly recommended.

Rapid, friendly, helpful, respectful response I asked for an explanation of the Purge Cache function on my website, why it took so long to take effect, and whether I needed to use it at all. Bruce from Technical Support gave me a really clear response and an answer to my questions, in a friendly and respectful way that didn't make me feel stupid for asking in the first place. Pair Support is just the best!

I always go to Pair now The Pair tech people do a fantastic job of helping with website setup and/or problems. I can always count on them to solve a problem and help to apply a fix. Pair is the website hosting company that I now goto.