BEWARE! BEWARE! I ordered a product six months ago. After being told it was on backorder and requesting a refund, I have followed up five times by email, once by chat, and three attempts by phone (all going to voicemail). The Director of Operations returned my first emails but has now refused to respond. My next step is the Better Business Bureau and small claims.

Throw Your Money Away Here!!!! This "company" is Ryan Garrido living in his mothers basement in Locust Grove Virginia stealing money from everybody who places an "order". I ordered a hot tub in July of 23. Nothing but delays, always going to be shipped "next month". No refunds, he now has stopped responding to me. His website shows he is Better Business Bureau accredited, but he has a rating of F. Total scam, going to have to resort to legal action. His website lists a company address of 500 Westover Dr. in Sanford NC which is a mailing forwarding service called Traveling Mailbox LLC. I only gave him a 1 because zero wasn't an option.

SCAMMERS... wish I would have seen these reviews first!! Ordered a slip n slide ( after confirming via their online chat) that item was in stock and ready to ship. Paid online, then received email saying wouldn't be ready to ship until June. I called and spoke to Genesis- she advised she cancelled order and would refund card in 24-48 hrs and I'd receive a confirmation email. Never received email. Still haven't received refund. Received email from Ryan asking about another, larger, more expensive item that is for sure in stock. I agreed, then they messed up the 2nd invoice. I've called Ryan numerous times( never available and never has called back) and emailed ( Ryan also.. if he's even a real person!) and no response since my latest email 3 days ago. I'm filing a complaint with the California Attorney General's office and Consumer complaint dept along with calling my credit card company and reporting this charge as fraudulent! Unbelievable company. I don't know how they are still in business scamming people daily!

Worst company and customer service… Worst company and customer service there is took my product 3 months to get to my house and I had to reach out to them to get updates I got the product a week after my event which sucked I had asked to cancel the order and they didn’t care and still sent it so I got stuck with a product I didn’t want anymore

Dropshipping Scam Beware Financed a bounce house that was in stock ready to ship in June through Ryan, signed leasing agreement and paid document fees to be told afterwards that the bounce house could not be manufactured until the end of the year now. It has been over a month with no resolution and little to no responses by email or phone with Ryan. They have received $2,298 from the leasing company and I have now made a payment on a product I have not received. Dropshipping scam beware!