Amy Yu
GBI would like a time commitment… I would like a time commitment guarantee of a response from a site. If the site does not respond to a request and the requested permit passes, then the cost to submit that request should be waived. Also, if a refund is given by Facilitron, I would like Facilitron to ask me where to refund the money.
Wendy Thomas
GBYour online service is VERY user friendly Your online service is VERY user friendly and when I need to call, I ALWAYS am able to talk to a live person who is understanding and more than helpful. Keep up the great work!!!
School District User
GBThis system does not allow our district… This system does not allow our district autonomy. We can't change the name of a facility or change the capacity without getting approval from our Facilitron rep. We cannot modify our fee schedule easily or adjust permissions in a more dynamic way. This is a terribly inefficient way for us to run business. Facilitron is rigid and not user-friendly. I do like that it is web-based and allows everyone to be on the same page (so to speak) when it comes to scheduling. I would like to see a text option to push text messages to renters, because sometimes people are hard to reach via e-mail or by calling.
Jolene Miller
GBFacilitron has really helped our District Facilitron has really helped our District out in regards to keeping track of events on our campuses. There are issues, however, that arise from time to time. Insurance is the main issue. Sometimes renters upload insurance docs in the Document section and the certificates go unnoticed. Sometimes vendors need to acquire "day of" insurance from Facilitron, and to do so becomes problematic. Insurance verifiers vary in consistency, sometimes verifying a certificate and sometimes not.
Ray
LAAVOID Facilitron!!! AVOID Facilitron!!!! I had some super bad experiences with this company, they charged me so much money even the venue denied my request, but the other agent told me I was supposed to be charged for it. I did not pay attention to my past bill, till now, I found I was charged so much money that I am not suppose to be charged!!! I will have to take legal action and more!!!