Improved but some features need to return Drag and drop of PDF files is a fantastic addition. Overall user interface is good, but would prefer to maintain the ability to open the reference details window as a separate pop-out window, one that is not confined to being along side the reference library window. Makes it tedious to edit text, and some functions (i.e., change case) are missing.

Long-Time researcher I have been using EndNote since 1995. It was an inherently important part of my doctoral research. The ability to create multiple libraries was important. The ability to change format styles is very important as I present and publish papers in different venues. There as more features in EndNotes that I do not use, but I have not had the time to really did deep into the latest version.

I've used Endnote for years and the new… I've used Endnote for years and the new version, Endnote 21, is the best ever! I like the way PDF's are converted into references, and how easy it is to import, search, organize. It's a step up from an already excellent product.

I upgraded from several EN versions… I upgraded from several EN versions back. It was a little awkward to get used to EN21, but now that I have, I can appreciate some new features such as its remarkable ability to grab online PDFs without going through the usual hassles. There are a couple of older features that I miss, though: I used to be able to see a quick preview of a new reference in my chosen output format on-screen, without having to write it to an output file. (Maybe I just haven't figured out how to do that yet.) Also, on the Edit page the top toolbar is missing the Greek symbol conversion that used to be there. Also, it would be really helpful to give us a couple of highlight colors like yellow and red in that toolbar!

New release (EndNote 21.0.1) has issues New release (EndNote 21.0.1) has obvious bug in author lists, listing an extra author in several styles I use. Used to work fine, now broken. A fix is supposedly in the works, but we're almost 3 months past release. A failure of your QC process.