Great direct digital service. The service is great because it is a digitally processed order. Funny thing is that I got a spam hacker email after the order...did not pay attention to it.

There were a couple of annoying… There were a couple of annoying problems but customer service was awesome in rectifying them

Good customer support Purchased Turbotax Deluxe from SoftwareDiscountUSA.com in last four years. There was a great discounted price for last 3 years. The latest version (2023) was not discounted, just notification of Intuit rebate was emailed.There were not instruction. I requested information and received response with the requested info. Also subsequent inquiries were answered promptly. The reason for awarding 4 Stars only: requested rebate and have not received yet (understand the long processing duration) May upgrade for 5 stars after rebate received

Support is there! I have been purchasing software from you guys for at least 10 years. I have always has great support if there was a problem or if I did not know what to do. That is the biggest thing when there is trouble, someone is there to help.

I purchased Turbo Tax and it was not… I purchased Turbo Tax and it was not available as advertised for immediate download. I sent request for help and nothing. The email said it would send my software via mail??? At 7 pm on April 15 they sent email acknowledging the problem, with a link for download. However it was too late. I had to re-purchase the product from another seller that had immediate download to get my taxes completed on April 15th and to the post office. I have requested a refund and there is no acknowledgement. I will be calling my credit card company to dispute the charges.