The worst Data is completely unreliable. It only works half the time, even if I have "5g+" and full bars. Half the time I can stream and download, the other half it won't even load a news story. Same location. Same time of day.

Unbeatable Good rates, great coverage, prompt customer service and no contracts. I spoke with Sebastian Palacios and was very polite, passionate and knowledgeable of troubleshooting my phone along with plan details.

THANK YOU Sebastian P.! Sebastian P. made this a great experience! I am new to Tello and needed guidance on the best plan for my situation. Sebastian was a great listener and highly knowledgeable of the products and services that would meet my needs. He addressed a voicemail issue I had by briefly explaining the situation and providing an alternative solution. Additionally, he helped me modify my plan to one that was better suited to my needs. Thanks, Sebastian! I'll get my husband signed up next.

Pleased, However? Pleased, However? Very pleased with phone service, texting, with the very little surfing I do. But every time I'm forced to abandon internet service and reconnect with Tello hotspot, there's issues and basically hotspot seems worthless. It works when I test it, (most times) but when I really need it, it doesn't work. Looks like I will have to abandon Tello. I noticed a Tello rep will make a nice comment to a positive review but no response to negative reviews. Does Tello only care about the happy customers?

Tello has great plans that are very… Tello has great plans that are very competitive. They sent me a sim card that worked as instructed and the best part is that you talk to a live agent for support if needed, Also, calling them to ask questions is responsive and in the customers best interest. Can't find that anywhere these days.