Melissa
PTTHANK YOU Sebastian P.! Sebastian P. made this a great experience! I am new to Tello and needed guidance on the best plan for my situation. Sebastian was a great listener and highly knowledgeable of the products and services that would meet my needs. He addressed a voicemail issue I had by briefly explaining the situation and providing an alternative solution. Additionally, he helped me modify my plan to one that was better suited to my needs. Thanks, Sebastian! I'll get my husband signed up next.
Michael McGough
GBGreat Prices, Spotty Coverage Price wise Tello is a great company, we switched from Verizon simply due to this fact. We got 3 lines for the price we were paying Verizon for 1. However, Verizon has better coverage in our area. Tello's is spotty in certain areas where Verizon's is stronger. So, for price they are great, for coverage, less so.
Melissa Keena
GBGreat and affordable Been using Tello phone service for my older two kids for at least a year or two now and love it, very affordable, love that you can pick the service you need and will use. Never had a issue so far
Joseph Waldrup
GBI am a new customer I am a new customer. While trying to activate my new Sim card I experienced a problem. Apparently my phone was still locked despite the fact that I had made previous arrangements with my old phone service carrier to have it unlocked. I had been reassured that my phone had been unlocked only to find out that it was not.your customer service representative, Jesica Cordova was able to assist with correcting the problem. During the transaction she presented herself as a well-informed and knowledgeable person with the best people skills I could possibly hope for. Her ability to communicate effectively in an intelligent manner was most appreciated. My phone is now working and I am happy to say that I am a 5 star Tello customer.
Karen Pierson
GBWonderful customer service and telephone service Eric was very kind, knowledge and patientšI am NOT tech savvy and trying to do the transaction on my phone with a broken wrist on my dominant hand. I've always been pleased with all communications I've had with your "help" people as well as with the TELLO phone svc. I don't know what your pay scale is but Eric definitely deserves a raise for the help he gave me. Thank you so much,!