THANK YOU Sebastian P.! Sebastian P. made this a great experience! I am new to Tello and needed guidance on the best plan for my situation. Sebastian was a great listener and highly knowledgeable of the products and services that would meet my needs. He addressed a voicemail issue I had by briefly explaining the situation and providing an alternative solution. Additionally, he helped me modify my plan to one that was better suited to my needs. Thanks, Sebastian! I'll get my husband signed up next.

Great Prices, Spotty Coverage Price wise Tello is a great company, we switched from Verizon simply due to this fact. We got 3 lines for the price we were paying Verizon for 1. However, Verizon has better coverage in our area. Tello's is spotty in certain areas where Verizon's is stronger. So, for price they are great, for coverage, less so.

I am a new customer I am a new customer. While trying to activate my new Sim card I experienced a problem. Apparently my phone was still locked despite the fact that I had made previous arrangements with my old phone service carrier to have it unlocked. I had been reassured that my phone had been unlocked only to find out that it was not.your customer service representative, Jesica Cordova was able to assist with correcting the problem. During the transaction she presented herself as a well-informed and knowledgeable person with the best people skills I could possibly hope for. Her ability to communicate effectively in an intelligent manner was most appreciated. My phone is now working and I am happy to say that I am a 5 star Tello customer.

Pleased, However? Pleased, However? Very pleased with phone service, texting, with the very little surfing I do. But every time I'm forced to abandon internet service and reconnect with Tello hotspot, there's issues and basically hotspot seems worthless. It works when I test it, (most times) but when I really need it, it doesn't work. Looks like I will have to abandon Tello. I noticed a Tello rep will make a nice comment to a positive review but no response to negative reviews. Does Tello only care about the happy customers?

My account is very easy to monitor via… My account is very easy to monitor via the app. The dashboard list every option any user could want. In activities I can monitor my daily use. I recently made a trip going through three states. I had good signal the entire way.