Nexcess has proven to be an exceptional partner Nexcess has proven to be an exceptional partner for Zip Corvette in the realm of web hosting, particularly for businesses in need of robust, dedicated hosting solutions. Our experience with Nexcess during critical phases of business operations, including system migrations and corporate restructuring, highlights their commitment to customer satisfaction and technical excellence. Customer Support and Responsiveness: Nexcess distinguishes itself through extraordinary customer support. Our interactions, often during off-peak hours and critical operational timelines (sometimes as late as 1-3 AM ET), were handled with utmost professionalism and dedication. The availability of their support team and their readiness to provide assistance during our migration process and server integrations were commendable. The support staff not only addressed our issues promptly but also ensured that all our technical needs were met efficiently. Technical Expertise and Resources: The technical expertise at Nexcess is noteworthy. Throughout our engagement, Nexcess provided comprehensive data, drawings, and detailed specifications concerning our server configurations during our migration. This proactive approach in offering detailed documentation and support resources significantly eased the transition and integration processes, ensuring minimal disruption to our operations. Execution and Delivery: The ability of Nexcess to execute on requests and deliver results swiftly is a significant advantage. Their response to service tickets was not only rapid but also thorough, with solutions that consistently aligned with our needs. This level of reliability and execution prowess underpins their service quality and operational excellence. Based on our positive experiences, Zip Corvette highly recommend Nexcess to any entity looking to migrate to a dedicated hosting environment. Their service is particularly suited for businesses that require attentive and skilled hosting services capable of supporting complex, high-stakes operations.

Necess is an excellent web hosting… Necess is an excellent web hosting company. Can’t say enough good things about them. Will continue to migrate clients over as time goes on and naturally all new clients will go there.

Support was way too slow and not very… Support was way too slow and not very communicative. I was in training and fell behind because of your support.

A Nexcess Customer since 2013 I have been a Nexcess Customer since 2013 and their technical support is the reason why. They are always so helpful. My site got contaminated by Malware, and Dylan walked me through some possible fixes. I am curious why there isn't some Malware on the server like Immunify 360 and why we have to have Malware on our own word press sites. None the less Dylan was an ace.

Support was fast and solved the problem quickly Support was quick to respond and got my problem solved quickly. Other times I needed support in the past they've been great as well.