Professional Dylan Dylan was very polite and professional. He took the time and exercised patience while trying to find out why I couldn't login to the Nexcess website. I did not have my account number and he had to search for my information. Once he found my information the call went very well. He sent me the link to set up a new password, and I am good now.

Support was fast and solved the problem quickly Support was quick to respond and got my problem solved quickly. Other times I needed support in the past they've been great as well.

Most helpful customer service Each person who helped me was extremely patient and educated on the problem. I’m so thankful for the help and easy transfer.

A Nexcess Customer since 2013 I have been a Nexcess Customer since 2013 and their technical support is the reason why. They are always so helpful. My site got contaminated by Malware, and Dylan walked me through some possible fixes. I am curious why there isn't some Malware on the server like Immunify 360 and why we have to have Malware on our own word press sites. None the less Dylan was an ace.

Support is great! They were very diligent in solving my challenge with some of my set up. I'm so pleased for their patience in helping a newbie.