Ed A
GBTech Support Assisting With Email Issue Inquired tech support about an email "Flagged As Spam by Another Site/Host". They replied with easy recommendations that may resolve the issue, and included an explanation so that I could understand the root cause. I was very satisfied with their recommendation and I was able to resolve the issue.
William Elliott
GBResponse to my trouble ticket was extremely fast and efficient Response to my trouble ticket was extremely fast and the system was fixed almost immediately. After it happened again, the staff were kind enough to educate me on some every simple processes I was unaware of that resulted in me discovering that I was unintentionally causing the issue. I followed their instructions on how to correct those errors and the system has worked perfectly since. Fast, friendly, and efficient. Everything a service organization should be!
Rob Schrieber
AUWhen things go wrong When things go wrong, which they can do, it makes a great deal of difference when you get good support from the Company providing the service. I have found the support from HostPapa to be excellent. A recent issue with misbehaving third part software was quickly sorted. I'm impressed.
Karen Cooper
CACustomer Care The techs are kind, patient and extremely knowledgeable. As an older client who finds all of this tech quite foreign, I couldn’t ask for better customer care.
Gary Shaw
GBHostPapa know it is their problem yet still insist on time wasting changes on the customers side Logged onto Outlook this morning and none of my emails are working. Nor those of others using email addresses on my domains. Of course HostPapa's say it is my fault, over a year without a problem and 'suddenly' my settings are wrong and need checking. Waste 3 hours and then tell me It 'could' be a DNS propagation issue when (my,domain) was switched to the new IP address after the server migration. Really, so that's my fault? Come renewal you'll wonder why I'm switching.