Do not buy from this company Do not buy from this company. I have been a user for many years. Have two-lifetime licenses. After my hard drive crash, tried to reinstall on a new drive. Activation key doesn’t work. It is more than 2 months as I am trying to get tech support. The phone number doesn't work. Nobody returns messages. Tickets left unassigned, with automated emails threatening to close the ticket after 72 hours. Shame. Good software but none existing support. Reputation is in a gutter.

Poor Customer Support Poor Customer Support I am a long term subscriber to WhiteSmoke and prefer their program over Pro Writer Aid or Grammarly programs. However, there is one very annoying fault. They do not reply to support emails requests. I had to reinstall after updating my computer to Windows 11, I tried to reinstall White Smoke and when I tried to enter my Registration code which has almost 10 months to run, was rejected. Many emails to them and phone calls, all unanswered. I don't even know whether they read these customers experience.

The life time membership is a scam The life time membership is a scam. They shut me down like clock work every year and I had to fight and get it turned back on. Then finally they shut me off and refused to support my membership altogether. The expensive lifetime membership is a fraud. This company would be a good candidate for a class action lawsuit!!

Be Suspicious No, No, No. I subscribed online to $6.66 monthly subscription, paid annually. I received no confirmation email and no product. When I checked my bank they had taken £553.30 from my account. In the US, that's about $776. I have received nothing! Sorry, but this can only be described as gross Fraud. Keep well away from this mob. I should have been suspicious about how inferior their website was. If you are also scammed by this website, I found their contact and address by searching Whois.com. They are in Israel, MetaGramm software LTD Ha-Melakha St 4 Suite 105 City:Netanya

I have never seen such a worst customer… I have never seen such a worst customer service. The software has 30-40% accuracy, far lower than I thought. I have been requesting a refund from day 1 and even after 10 days no answer from customer service. Please don't make mistake buying this tool. Check other available tools, might be a little expensive but worth the result and service.