DO NOT USE They offer the best price but then they reduce the price dramatically. When I declined there evaluation they came back with a price that doubled their original offer but still considerably lower than promised. I declined again and they said it would be despatched on 48 hour service. 5 days later it had not left their offices. They offer a 'LOCKED IN' price if they receive the phone with in 10 days of your original enquiry. This is a complete lie. They try to pass this off as locked in based on the condition when they assess it. Also the 48 hour return actually means it takes them 5 to 7 days to print a label before they put it in the post. An absolutely horrendous company to deal with. Bunch of time wasters. Be warned.

is ok but can be faster the service the service is very slow specially the payment 10 working days should be faster. The service i don't know told me my phone is average what means average and you take of £30 which is a lot. In the end yes i took it as i need the money, But in overall my satisfaction not much, sorry

This is Barbara Whiteman This is Barbara Whiteman, I am emailing you as to why you keep taking money from my account. I do not remember ordering anything that required payments. Please check into this please and send me a letter or something back. Barbara whiteman 3240 Schilling st. Peru IN. 46970. If you cannot rectify this situation i will cancel my card and request all of the money you have taken out of my account. Please check into this .

Postage service rubbish They value your phone at £115 and then send you a nice postage paid bag that only covers £50 but you won't know that until it go's missing.Would it not be better to tell anyone that sends something with a higher value to pay for special delivery.But after reading the reviews maybe it's better that it never got to the company.I have used o2 before and had no problems

I purchased some inexpensive premium… I purchased some inexpensive premium earpods and it came with a free watch. The watch all they can tell you to set regular time was it's in settings. I was also charged 7.83 + free gift I guess was the watch that does not work right. They gave me product warranty I did not order! The representative said oh, warranty was only $7.83 like I have money to burn!