TRASH customer service filled with… TRASH customer service filled with inconvenience. Excited to cut ties with Squarespace. While they are good for people who know nothing about websites and don't care about performance, customizability and customer service. My advice, don't get started with this company.

Terrible Experience with Squarespace. Avoid at all costs. Terrible Experience with Squarespace – Extremely Disappointed My experience with Squarespace has been nothing short of a nightmare. Their customer service is appalling, making it impossible to get any support or resolve issues. The platform is incredibly difficult to navigate, filled with complicated procedures and excessive documentation that one simply does not have time to go through. Moreover, after my domain was transferred from Google to Squarespace, the experience worsened. I’ve found it exceedingly challenging to manage my domain settings due to the poorly designed user interface and lack of clear instructions. Dealing with Squarespace has been a frustrating and time-consuming ordeal without any meaningful customer support. I regret choosing them and strongly recommend looking elsewhere if you need reliable and straightforward domain management services.

Worst company ever! Worst company ever!! Locked my account for 48H and still didn't get it released because they want to verify my new account identity. Why not ask for it in email? Need to lock account and leaving my domains dead in the water in the middle of setting up DNS everything is offline. I already sent them my ID twice and every time another representative ask for it again in a new email. As soon as they open it I'm moving away. Such a mistake to use their services!

Horrible horrible horrible Horrible horrible horrible. It’s been weeks since i have made my website. My clients cannot make their payments online. When i contact customer support they transfer me from one person to another. After spending hours and hours they still couldn’t help me with anything

Don't update to 7.1 until you absolutely have to Since I updated to the new 7.1 version I have had no end of issues & I am simply told that it's not an issue. I am not technical, but the issues affect SEO so how they have built this new fluid engine needs further testing. Hugely disappointed with the 'corporate line' you get when you try to seek help.