Horrible experience Horrible experience! I created a website and I upgraded my plan so that I could get and try the free Google workspace for free for a year. Well, their directions for how to do that through them is complicated and I ended up having to pay for Google Workspace. When I reached out to Squarespace via email (because they do not have a phone number) they said that I signed up wrong, that should have seen a free option. I didn't see a free option, I would have selected the free option if I saw it. Anyhow, I downgraded my Squarespace plan, but now I am stuck with paying for Google Workspace for a year. Squarespace has horrible instructions and no customer service to help. Plus they talk down to you like you are an idiot. No, really, look at their instructions on how to add Google Workspace for free...its a nightmare.

This company will terminate your domain… This company will terminate your domain name. It's crazy, our domain was purchased from Google almost 10 years ago and now it's gone to Squarespace. 2 days later the domain name was lost, the domain name was not in my squarespace account and the Name Server was also changed. Contacted support but still not resolved, Extremely bad experience.

Full of flaws. It's as if the people at Squarespace have never built a website on their own site... I'm building a reasonably simple portfolio site and have encountered SO MANY issues. The most infuriating thing so far is the sizing. On my laptop and iPhone, my site is fine! But view the site on a Mac and everything changes - and looks really unprofessional - so you fix it on Mac and it screws it up for an iPad etc.. etc. Other issues that seem ridiculously easy to fix: you can't password-protect a page in a portfolio - meaning if you have work with NDA's it has to be kept separate. You are only allowed 3 colours, 4 fonts, 4 sizes. Spacing between different font sizes looks bizarre. And remember, I'm making a simple site- god forbid you actually wanted to have your business on Squarespace. Dog $hite. Go to Wix.

Don't update to 7.1 until you absolutely have to Since I updated to the new 7.1 version I have had no end of issues & I am simply told that it's not an issue. I am not technical, but the issues affect SEO so how they have built this new fluid engine needs further testing. Hugely disappointed with the 'corporate line' you get when you try to seek help.

Horrible horrible horrible Horrible horrible horrible. It’s been weeks since i have made my website. My clients cannot make their payments online. When i contact customer support they transfer me from one person to another. After spending hours and hours they still couldn’t help me with anything