DO NOT trust this company DO NOT trust this company! They consistently try to overcharge for billing. Literally every month I have to fight with them as the bill they send me every month is incorrect. I am constantly fed fraudulent information about their billing. I am having to get an attorney involved to break my contract with them even though I have documented evidence of them actively lying to me in communications.

New Dermatology Practice In starting my practice, I did several EMR demos. Dr Chrono was by far the easiest to navigate, customize, and understand. The support staff has been extremely responsive, and I've never felt like the system lacked for anything. My billing team likes the interface for their services as well. Best of all, the price point is difficult to beat. I feel that going with Dr Chrono was the single best decision in starting my new practice and I have already recommended many of my dermatology colleagues to their program.

AVOID THIS EMR AT ALL COST!!!!!! My entire experience has been a NIGHTMARE! Firstly, I was never fully trained from day one, it has never been fully implemented. I have limped along for way too long before giving up and firing them! Secondly, I'm having the same issues as everyone else, reach out for an issue, get the first response saying they will fix it, then ZERO follow up. Thirdly, I am in the termination process and they keep restricting my ability to send/correct claims for my final wrap up. By dragging their feet they continue to collect my month to month fee, instead of allowing me to complete my termination process. Lastly, even though I followed the correct termination process and timeline, they tried to auto-renew me for another year! I would NEVER RECOMMEND THEM, It is an AWFUL company! BUYER BEWARE!!!

I am never ne to write a bad review but… I am never ne to write a bad review but I am desperate for someone to call me back. I have been calling for the last month with a billing issue, I am having an issue with one insurance company. I am now getting timely filing on several claims because no one from Dr. Chrono has reached out to try to resolve it. I call and sometimes get someone that answers and they say it is going to a manager and I will get a call back that day, I never do . They say there is only one person that can fix this and that he will call me back. As far as I'm concerned they really do not care.

holy moly!!! THIS COMPANY SUCKS!!! holy moly!!!! where do I start? Initially started as a wonderful system, based India but we were willing to overlook that. We then had a staff change without notice and all hell broke out. Horrible communication, horrible collections, over charging on services initially quoted as lower amounts. Could keep going on and on. Do yourselves a favor; DON'T USE THIS COMPANY!!