Liars They are sneaky, lying awful business people. Ordered a product that was delayed for 4 months, kept lying and showed on their site in stock the whole time. Rude pathetic customer service

This is insane This is insane. Ordered a standalone black Ronin grip on 11/25 and they still say it may ship today 12/19 but also may not ship then, while still having a "guaranteed two day shipping" up on their website?? There's no guaranteed shipping because they do not have the product. Do not order from here. I wish I had found these reviews before I considered placing my order.

Dishonest pricing and shipping Dishonest pricing and shipping. On their website there are multiple items listed at decent prices. After adding to the cart the price jumps 20$. One item lists up to 50% off but after applying the code it was 5%. I’ve raised these concerns to the company but still no change. Secondly I ordered a case in early December with expected delivery well before Christmas. As the time grew closer no updates were give. To this point 1/4/23 I have had to reach out for updates 5 different times and they would only answer the questions they wanted without persistent follow up. I asked for a discount which was denied. I ended up canceling my order as they still don’t know when I will get it.

Well this time I tried to give them the… Well this time I tried to give them the benefit of the doubt. The same practices you read about all over Trustpilot in full effect here. This would be the fourth product I’ve ordered from them and the third time a crazy delay in shipping occurred. I guess it’s my fault for continuing to purchase from them. The original ad for the Zengrip Ronin stated shipments would be going out in October. It is now mid-December and they still haven’t delivered. This wouldn’t be as big of a deal if it were a one-off, but when it’s happened with 3/4 of the products I’ve ordered, that translates into a 75% FAILURE rate. Maybe the problem is I’ve ordered that much from them in the first place. There’s even a banner running on nearly every page of the site proclaiming 2-day shipping. Do not hold them to that, they will disappoint. Since confronting them on their Discord server, the one-star negative review of the product on their site was deleted, taking the rating from 3.7 up to 4.2 Meanwhile, my planned one-star review for some strange reason won’t post to the site. I wonder why… Last time I confronted them about this, they canceled my order without my request so I won’t be surprised if this happens again. My recommendation: Never pre-order. That is, if you decide to keep ordering at all. Update: We are now heading into January and my order hasn't even shipped. Meanwhile, support says they are sold out. You read that correctly. My pre-order that I put in for 5 months ago and still haven't received is sold out.

Shady site A purchase was made on January 28, and it is now March 11 with no parcel delivered and no refund. Stated delivery time was 5-7 business days. If they ever deliver packages, there is no regard for that time window. Their support email is responsive, however no action seems to go along with that responsiveness. Having contacted their support a few times to resolve the issue, there hasn’t been any action that I am aware of. Requests to ensure the parcel was delivered had no result. Requests for a refund had no result. There were emails stating that they’d take care of it, but I haven’t seen any results over the past 6 weeks. After ordering, a confirmation email was sent to me with what appeared to be a UPS tracking code. Viewing this, there was no progress in the delivery process. As time dragged on, it became apparent that I was barred from even filing a UPS claim for that tracking number. Eventually, the number was canceled all together. Perhaps coincidence, but the card I billed with needed to be canceled due to unknown charges. This has been the only less-well-known vendor I have made a purchase with during this time period. As things stand, trust is not something I would attribute to the Satisfye website.