Taking peoples money for product they don’t… have Satisfye are taking peoples money for product they don’t have is illegal and then using that money to purchase product to fill next orders. They completely took all money from pre orderes never fulfilled those pre orders bought more product and fulfilled those orders. Customer service is disgusting! After questioning where our product is we get blocked on Social media and our comments removed only leaving good comments on their page. Never answering emails only sending out the same message to every email or reply about they have bad shipping and it’s going to take longer and to contact the support email in which you get no reply what so ever! They have taken all our money and purchased product they did not have in the first place to make the new product and forgot about those people. There’s no other explanation for not filling out your pre orders from last year October/November, when people who ordered in December and January are now receiving their orders and anyone else making orders. We will be going to trading standards.

Worst customer service Worst customer service. You pay for fast shippment, but still after several weeks AFTER the estimated delivery date, the package has not arrived. They blame averyone else, and do not care to either help or compensate. CLEAR OFF this company. I am never buying anything from them again.

Worst order experience I had so far. Worst order experience I had so far. Advertised: delivery mid december 2021 Then suddenly End December a few days after buying. On 24th dec update: 3 weeks until fulfilled So far it hasnt even been shipped at all… Best part in the update they say new orders will be shipped mid-january. Its the 8th today and my order from early december is not even shipped… 10th jan. Still no product and no new update nothing

Second order from Satisfye aligns with other negative reviews Due to being content with the mythic zengrip pro and their standalone slim cases never being in stock, I chose to preorder the new ronin sim bundle initially advertised to ship November. Additionally I was incentivized by a preorder discount. I had to find out through reddit and reaching out to support that orders were significantly delayed anywhere from a month-7 weeks. No contact or update directly from company. Once my order was received I had the displeasure of discovering I did not receive the bundle, just the standalone grip. Support was quick to answer and ultimately offered me thumbgrips and the case “whenever” it would be in stock again, for no additional cost. After using the ronin grip for a few I hours I can safely say it’s noticeably flimsier and when the switch (oled) is attached it has a significant amount of give not seen in the pro. It also bends forward both dock models, scratches the screen, and prevents the usb ports from being used without accessories. All things not included in advertising. I wanted a refund on just the grip and even offered to forego the courtesy thumb grips for the case I wanted in the first place. Long story short, I need to do a full return and order case separately…the full price being more than my discounts on the bundle. With the experience and the consistent inconsistency with stock, quality and service, I plan to avoid this company in the future as there are plenty of more reliable options in the market.

HELP!!! ORDER #170919 Appreciate the Christmas season however my item was sent incorrect level of shipping service I paid for. The grip has come faulty and satisfye just do not reply at all since showing evidence over screen shots and video. I have had 4 grips from the company so they just don’t really care about loyalty I’m convinced, I have been a huge fan of their products. Please do what is right and resolve my issue.