Does. Not. Honor. Warranty. The product is pretty decent. I’ve purchased the edge (corners) and the bumper (just a metal edge around the phone, open front and back.). The edge never really stuck, I waited for 6 months to put them on, so I assumed I was in the wrong and had waited too long. After ordering the bumper, I received TERRIBLE customer service and got the case nearly a month later. After 2 more months, it’s falling apart. They sent me back a determination that it was due to normal wear and tear. After telling them that normal wear and tear does not void their warranty, the same pictures I sent them apparently NOW show damage. They don’t answer phones, the take days to respond. I was reticent to purchase the bumper, but it’s pretty. So I succumbed to the aesthetic. My mistake. DO NOT PURCHASE from this company. There’s a reason why they used to be called bumpies and had to change their name. They had to dissociate themselves from their old ways. But they don’t seem to be doing too well at that either.

Utomic edge were a horrible experience I bought the white ones for my iphone 7 and they totally fade. I cleaned them and they fade again, I complaint and for a refund they ask me to ship the edges again which is more expensive than the case for me

Terrible product Terrible product. My hair gets tangled every time :(

this is hands down the worst product I… this is hands down the worst product I have ever purchased. Edges will not stay on no matter what, and after multiple replacements and giving it multiple chances, I tried to get a refund. 45 days had passed since purchase, so sadly I wasted my money for a bunch of absolutely useless pieces of plastic. This product is garbage. Save your money!!!

I have been using Utomic for years I have been using Utomic for years. They started off great. Very slim and easy to carry in your pocket. I just switched to an iPhone XR and placed an order for bumpers for my new phone. I tried the first set they sent and they did not adhere. So I asked them for a replacement set. After a little disagreement, they sent a new set (cost me shipping of $5) and I triede them. Well it's been a couple of days and they are still falling off. Not sure what happened to the company but their product is not what they were in the past. I ended up ordering a completely different case as I no longer felt comfortable with the protection I was getting.