Waiting two weeks for an answer which… Waiting two weeks for an answer which informed me the case is transferred to the engineering team. And after the engineering team is informed I got this " cannot give an estimated time for when someone will be able to take action on this, but thank you for reporting the issue!" My support need is related to your billing function for my customers. How can I use your platform with this kind of support???

Appalling - Charged With No Subscription and Ignored by Support Team Appalling. Have been charged for multiple months on end when haven't used their service nor had a subscription. Contacted the support and billing team multiple times and not heard back. It is not possible to delete the payment details nor the account.

Customer service non existing I accidentally stopped my subscription to an API on the same day I was charged. I contacted support right away to tell them about the mistake and asked for them to reinstate the subscription since it is a full month I have been charged. The answer was that they cannot do that and I will need to pay for another subscription.

I just stopped working on macOS I just stopped working on macOS. The app starts but the app window can't be found. Creating a new file does not work. The only solution is reinstallation. Stay away from this product if you need it for anything work-related.

Basic Basic $5.00 / mo Currently Subscribed Manage And View Usage Requests 20,000 / month + $5 each other I would be angry If that bill me for $5 for each request. It has to be prevented by your rules or something else. Please contact its owner and force him to fix his plan - it's great but $5 for each request over the plan is plain weird