Ladydiamond T
GBSCAMMERS!… If I could give these scammers a negative 100, I would. There's a reason why their feaux company is online only. We don't even use VOIP anymore, that was decades ago. That should've been the second clue. Third, this is how they con you: Customer service is pleasant, and they should be, but because they were nice, they get a star. The equipment comes neatly packaged and you really think you're doing something UNTIL their *ish doesn't work. Oh, the phones work, their system MOST DEFINITELY DOES NOT! This isn't an American company. Their documentation is outdated to the MAX. Their help line number doesn't work, nor does anything within those documents. I'm not going to further list their wrongs so they can tighten up on ALL of their errors to better scam people, but what I will say is DON'T BE SCAMMED by these crooks. After canceling with them they go into overdrive trying to keep you, DON'T DO IT! Send them all of their play equipment back. Also, over a year of not having their service, out of the blue I get a call from them wanting to know why we canceled. After that rundown and a quick sales pitch from them, of course we declined, but we began getting all kinds of SPAM SCAM CALLS from them every day, three and four times a day! I reported them to the FCC. What they don't know is who I am and what I do. So, they're under heavy investigation. I have ALL of their spoofed numbers, and I'm able to pinpoint exactly where EVERY call has come from, down to where they are and the Telecommunications company their using to do their Government Fraud Scams, in particular, Medicare. It NEVER PAYS to be a scammer/crook, because within seconds I have their address and their REAL identities. So they wanna play ball, prison is within your near future, (Shipping department for Medicare supplies, you guys kept trying it) Modern technology will always win. LET'S GET IT!
Joan
GBThieves Poor quality phone service, canceled after 2 months. Kept charging for three years to an elderly lady of 92 years.wouldn’t give back her money. Thieves
Accounting Imperial Express
GBDONT SIGN UP DONT SIGN UP, YOU CAN"T CANCELI do not recommend this company at all.They charged my credit card almost $900 I would give them a negative 5 if I could. It is impossible to cancel your subscription Very dishonest company especially one that you have to give your credit card information to and feel they can just charge whatever they would like.the salesman lied, the managers lied and the admins lied,The service is actually terrible. I have technical issues at least once a week, sometimes more. The phone doesn't ring
J C
GBOnce Ooma Always Ooma Ooma is happy to sell you phones never telling you that even though you purchased the phones you don't actually own anything but a paperweight if you leave Ooma. Even if you bring your own phones their terms say that the phone can now only be provisioned to Ooma. So unless you have the capacity to manually provision phones NEVER USE OOMA!
Helen Kessler
GBMy Ooma service goes out frequently My Ooma service goes out frequently, which can be very frustrating. Just today, it went out again. I couldn't say how often it goes out, but would guess that it is at least once a month. The message quality is horrible, especially the voice quality of my greetings message. The voice quality of messages left for on the Ooma device is also poor. The best quality is on my computer and this is why I give Ooma two stars instead of one. I love the fact that Ooma messages show up on my computer and that I can listen to them there. I also have no complaints about quality of the call when I'm speaking with someone on the phone.