They let you order from closed restaurants, and your first clue is a 3 hour pickup on a 30-40 minute order I ordered via bentobox with availability for a pickup order within 30-40 minutes. Then the email showed up and said the food would be ready in three and a half HOURS. There's no way to cancel the order. The restaurant won't pickup the phone. So we drive there, hoping we can show the receipt and even if we have to wait, we can still get food, but the place is closed, during their marked business hours. They charged my card immediately, but there's no food. Long story short, double check the place you're ordering from is actually open before clicking that button.

They have friendly staff They have friendly staff. My biggest issue is the work. I paid a lot of money for them to build me a website. They built a website with a catering store because they felt this would be best for my specific needs. I didn't understand this since I am an online Grocery store, they gave me a catering menu that a restaurant would use. I informed them I did not like the template they used because it did not really work for me. The staff was unable to make any real changes. So after paying all this money I have to use a website and hopes it works. The template they used asked for a delivery address and I do not make deliveries. The only thing they were able to do was add a note stating that there are no deliveries. HOW CONFUSING IS THAT. The design of the website is simple (which is what I needed) but it's so simple I could have done it myself instead of paying the prices I currently pay monthly. I have another business which I created the website myself and I believe it looks more professional than the one Bento Box built. They also have no application you can use, no way of exporting item list, basic functions that should be available are not. I currently still have BentoBox since this is a new business and funds are low, but once I am able to have my website recreated with a different company I will if nothing changes.

highly recommend This is an awesome, user friendly system that allows us to update our website anytime we need to. We used to wait weeks for updates from our last company, this one is at our finger tips, allowing us to promote specials and holidays. Set up was easy and everyone has been so helpful! Definitely recommend BentoBox!

I can’t believe I have to give them a… I can’t believe I have to give them a star. I don’t know how they’re still in business. They charged me for two months ($400) while they were “designing” my website. When they finally delivered the design, it was horrific. I can’t even begin to explain how terrible of a job they did. I immediately asked for a refund and they stopped responding. This is a disgusting company taking advantage of small business owners. Charging them for undelivered services.

Their stated delivery time was missed… Their stated delivery time was missed by 15 minutes - they stated they would advise me when my order was out for delivery, never happened. Really not happy with their service