Reliable chat software with multiple features Live2support chat application is helpful in connecting operator with the real time visitors by online chat directly from my website. It has many features which are really helpful for my business so I integrate live2support chat software with my website and got the optimum results. There are lots of companies which are offering live chat software but when it comes to software for customer support and online sales, we found that Live2support is the best in the market. I’ll also praise live2support for their 24/7 customer support team, they are very helpful.

A real value addition to servce I am using live chat service from live2support for last six years Based on my experience I would like to point few things here. the use of chat is not only to get the better on line sale it is also used to provide supports to the existing clients. Live chat service on website makes the real time interactions possible. Besides that live chats softwares can be integrated with third party software that provides more functionality to both of the services. Popup are reactive in nature where as live chats can be proactive also and at last there is always a human brain sitting behind the live chat to do the brain mapping of the visitor which is not possible in case of popup which have a uniform approach to the customer.

Simple and customizable It’s designed to be simple and smart and integrates with all the popular contemporary CRMs available in the market with an option to integrate with your in-house built customized CRM. While live2support integration code itself is copy and paste, there are plugins available for content management and ecommerce systems, including Shopify, Wordpress, Joomla and lot others. Unlike many live chat programs, Live2Support can be customized to fit your unique branding and style. You can also have its “powered by” logo removed, making sure your customers get a seamless experience from start to finish.

not fit for purpose avoid at all costs Live2Support & their parent company ProProfs.com are NOT FIT FOR PURPOSE, their server is down for whole weekends, they have no phone support, no email support and ironically no chat support. Avoid these Indian companies AT ALL COSTS

The true value for money Well I have been using Live2Support for 9 months now for my online gaming site and it has helped me to extend optimum customer support through live chat. My clients love the fact that we are available at a click of button to handle their queries and my support team can handle these queries while working on other tasks. It saves me cost, time and resources. Thumbs up.