Tracy Times
GBThe enrollment was easy and the… The enrollment was easy and the customer service agent was very helpful. He took the time to explain everything concerning the service agreement. The appointment time set was honored, and the installer arrived on time. He was very courteous and asked were I would prefer the dish to be installed. He explained the tv guide and cleaned up after himself. so far the service works perfectly, FYI: I am still waiting on the internet service to be installed as a part of my package.
Steve Carlyle
GBTechnician was very good and helpful Technician was very good and helpful. Customer service has been very weak up to this point particularly regarding the gift card offers. Have tried multiple times with zero success in getting either of the promised gift cards. It has now been over 30 days and the gift cards must be applied for within 60 days but you can't apply for them until they enter you in the system so they recognize you for applying for the cards.
Betty Beckman
GBEvaluation of Dish employees The installer, Brad, was very knowledgeable and efficient!! He explained how to get started using the Hopper, etc. He was very professional and kind. He was very encouraging. He was well dressed, polite and took the time to explain how to use Dish right away. Can’t say enough good things about him! The person from the office was also polite and explained my options in signing up. Thank you very much, Betty Beckman
Tasha Conn
GBBest CSR I've EVER encountered I've read over some of these reviews after speaking with Brain at godish dot com for over 45 min!! I am blown away at the customer support, the patience, and product knowledge this man had! He couldn't find a product that fit my needs at my location, and STILL explained technical terms, the ins and outs of internet service, what the different types were (dsl, fiber, satellite) and had answers to every little question I had. He was so friendly, polite, and personable - I could see myself talking to him for hours. He loves his company and loves Dish TV and believes in his company's values and standards and stands behind Dish as a product!! Y'all have an awesome employee in Brian Ellis!!!
customerjason drescher
GBInstalation went ok but my issues with… Instalation went ok but my issues with the damage to my equipment still has not yet been resolved I found comparable replacements I will ne sending you today...I also have lost 2 weeks worth of my free channels that should be pro rated I played my bill but still am not pleased with the billkng