Colisha Morris!
GBIM A NEW CUSTOMER HAD DISH AND INTERNET… IM A NEW CUSTOMER HAD DISH AND INTERNET INSTALLED ON 8/31/20. I WAS SUPPOSED TO RECEIVE A $200 GIFT CARD, I CALLED TO CHECK ON THE STATUS AND WAS GIVEN THE RUN AROUND. ITS A SCAM, I HAD ATT U-VERSE/DIRECT TV FOR YEARS, I ONLY SWITCHED BECAUSE I MOVED AND WANTED TO CHANGE DUE TO ATT PRICES CONSTANTLY INCREASING. THAT WAS A BIG MISTAKE AT LEAST THEY DON'T LIE TO THEIR CUSTOMERS. NOW IM STUCK FOR 2 YEARS WITH THIS DISH OR GO DISH I THINK ITS 2 COMPANIES BECAUSE I WAS GIVEN 2 DIFFERENT NUMBERS TO CALL AND STILL NO ONE COULD HELP ME.
Tracy Times
GBThe enrollment was easy and the… The enrollment was easy and the customer service agent was very helpful. He took the time to explain everything concerning the service agreement. The appointment time set was honored, and the installer arrived on time. He was very courteous and asked were I would prefer the dish to be installed. He explained the tv guide and cleaned up after himself. so far the service works perfectly, FYI: I am still waiting on the internet service to be installed as a part of my package.
Steve Carlyle
GBTechnician was very good and helpful Technician was very good and helpful. Customer service has been very weak up to this point particularly regarding the gift card offers. Have tried multiple times with zero success in getting either of the promised gift cards. It has now been over 30 days and the gift cards must be applied for within 60 days but you can't apply for them until they enter you in the system so they recognize you for applying for the cards.
Anthony Martinez
GBI switched from DirecTV I switched from DirecTV. Got Dish because of their Promotions. $100 Gift Card, still waiting. HORRIBLE CUSTOMER SERVICE!!! Left on hold for Long periods of time. Should of stayed with DirecTV. If they don't Honor their Promotion. Terminating Service. And it will be Cold Day In Hell if they ever get a Termination fee from me. WONT HAPPEN!!! I dont know Who rated them Best in Customer Service. HORRIBLE CUSTOMER SERVICE!!!
Dale Hoekstra
GBI never received my $300.00 dollar gift… I never received my $300.00 dollar gift card.