Bad Products - Terrible Business Policy Wish I have seen these reviews and other site reviews before ordering. Hope all buyers factor these reviews seriously. Very poor business practice. Products sold are mostly used or in-house refurbished. If you unfortunately received a defective item, you will be liable for return shipping cost. Slow in response as well. Not worth on a few bucks of savings. Cost me headache and project delay. First time ordering and it's also my last. Highly recommend newegg.com or tigerdirect.com for both best price and 5 star services.

Bad products bad service Evidently this merchant's customer service has gone to the dogs. I ordered 2 system pull hard drives from them and both of them cashed out in less than a month. The real problem occurred when I tried to get a refund. They said that one of the drives was in fine shape (when it would'nt even allow the system to boot when the drive was installed). Their customer service was a horror, since they tried to get me to close a Paypal dispute I had filed over the matter. Fortunately I then filed a claim with Paypal. Such cheesy and poor customer service should be punished, mainly by staying away from this vendor, which I intend to do.

Bad Experience I had trouble getting in touch with someone initially to order and that should have been a red flag for me. I called back later and did talk to someone who checked no a part and part number for me to make sure it had what I wanted. 3btech sent me a different part than I ordered, and due to time constraints and the cost of shipping being close to the part itself I will not be doing business with this company ever again. When I called today they were already closed at 5pm, and it seems to me that an internet computer part company should be open till at least 8pm not bankers hours... I do not recommend anyone else does business with this company.

Good price - Bad products I had bought a Socket 462 motherboard from them (About a year ago) and was sent a bad board (board wouldn't work right when installing winXP). Anyways, they sent me another board, this one sort of worked, except for that capacitors were on the verge of blowing/leaking when I got it (they were bulging), so I asked for them to test it, they said nothing was wrong with it and returned it to me). The board also had other issues, and frankly it's like 3BTech either didn't test the board, or didn't test it throughly enough, so it's now a wasted $25 investment (a small amount, but still angers me). Most of their stuff is used, even if it is advertised as NEW. I'd be concerned with that alone (false advertising).

Liars !!! Bought a 200 gig Samsung internal hard drive. While I had the internet page in front of me as I was ordering, I asked the salesman 5 TIMES: "THIS IS A "NEW" HARD DRIVE, CORRECT?", "NOT REFURBISHED?". He assured me it was "brand new". Got the drive and it was refurbished. Written in big bold letters right on the drive. I called to complain, and of course they had nothing to do with the mishap. It was all my fault. I could have sent the drive back, but as most of you know, when you need a hard drive, you NEED a hard drive. So I installed it. It is now the first of July, 2009, and the drive just shit the bed. Of course, I was offered no replacement because it was "REFURBISHED", which is what I tried to avoid in the first place! Liars and cheats at 3B-Tech. I'll never buy from again, and would recommend everyone to STAY AWAY. If there's a God, they'll lose their shirts and go out of business. I now have to go through another saga of recovering all my lost data and reinstalling everything. Shame on you 3B-Tech!!!