Cool eCom platform Cool eCom platform, it helped us scalling our business to the next level. Thanks

I'm surprised seeing so many negative… I'm surprised seeing so many negative comments here. For me Magento works just fine. With the exception of Shopify, of course(used them both)

Incredibly expensive for an open source… Incredibly expensive for an open source product

Flexible but not the most modern tool Sadly stuck a bit in the past in therms of UI and UX. Things have not improved since the Adobe Acquisition. Still a very flexible took but we switched to shopify by now, it is just cheaper to maintain and support.

Magento is asking us to pay a licencing fee without using their product. 3 years ago, the company I work for (The Felt Store) made the decision to move our e-commerce platform to Magento Enterprise. The combination of magneto licensing and development services were a big investment for our medium sized company, however from prior research done this would be well worth the investment. In 2016 we entered into a 3-year licensing agreement with Magento and chose a development partner endorsed as a “trusted Magento partner” on the Magento enterprise website to set us up on the platform. We were advised to get the license for development by Magento. In hindsight, the license was not required to be done until roll out as the developer should have had a license to develop on as they were a trusted developer partner. 2 years into the development process the development partner had still not launched our site as we encountered several delays and then issues during UAT. This was both time consuming and extremely frustrating because we had already payed $44,000 USD worth in licensing fees without having been able to use the platform. The recommended development partner was completely unprofessional and clearly not evaluated by Magento prior to giving them their status and recommending them. After trying for months to cooperate with the development partner, we finally made the tough decision to cut our losses and stop investing any more resources into a site that we didn’t foresee ever working under the agreed upon project scope. One month prior to the start of the 3rd year of licensing, we reached out to Magento explaining our experience with their recommended “trusted Magento partner” and requesting to cancel the final year of the contract that was not going to be utilised. Despite sending a detailed report of all the issues encountered, a Manager with Magento would not speak with us to hear our reasoning for not moving forward with the 3rd year of licensing. Instead, Magento sent this case to collections stating this is not their problem. We are now expected to pay a remaining $22,000 USD for a platform that we can’t use. Based on our negative experience I would not recommend Magento as an e-commerce selling solution.