bought one of the latest laptop stands bought one of the latest laptop stands, and while it looks nice, it's not as usable compared to the ubiquitous mstand rain design mount that most people use with macbooks. the native union stand has a tall front lip to secure the laptop in place, but because of this, it blocks access to the groove to open the lid of the macbook. other laptop stands have a cutout in the center to avoid this issue. native union could have been more thoughtful about this design. also the bottom area is meant to function as a tray but it has no lining on it so anything you put on it has potential to scratch since it's metal. the only thing preventing me from returning this is the hassle of contacting customer support and potentially being responsible for return shipping.

They honor their warranty I recently got a charging stand and there’s issue with the joint which makes it hard to use. Contact the support and they get back to me within 48 hr and offer to send me a replacement with equal amount of value since the exact same one is out of stock. The agent was very responsive and I’m happy with my experience.

I’m obsessed with the design I’m obsessed with the design, texture, and quality of all Native Union products. After getting matching iPhone, wallet, watch strap, AirPod case, and now the desk mat all in the matching Kraft color with the very satisfying texture, I couldn’t be happier with each piece and how they all fit together! Highly recommend.

Swiftly dispatched Swiftly dispatched, with very good tracking. The water bottle was coming from China so it did take a few days but it arrived very well packaged and in perfect condition.

Poor experience Poor experience. Don't use a delivery service or vendor who uses HK Post Office. Postman will not deliver your parcel in the concierge without your physical presence and the post has to be then collected in the Post Office during office hours within a few days. Defeated the whole purpose of buying things online especially for those who are busy during office hours. Use proper express mail vendor like SF Express or DHL. We have paid for service not like this.