Ripped off customer by misguiding Hi when I bought cable charger they told me it has lifetime warranty and when I contacted native union to replace my charger they said it doesn’t have a lifetime warranty you MISGUIDED your customer not happy at all.

They honor their warranty I recently got a charging stand and there’s issue with the joint which makes it hard to use. Contact the support and they get back to me within 48 hr and offer to send me a replacement with equal amount of value since the exact same one is out of stock. The agent was very responsive and I’m happy with my experience.

Terrible delivery experience ruins all the fun from the product Ordered a laptop sleeve on April 10th, payed more for express delivery - aaand it’s still not here, without any updates. I had some of their other products, generally speaking they’re very good, but unless you’re ready to wait unreasonably lot (priority delivery or not), don’t buy from their website. Very poor service, better look for other retailers

Good experience Personally I don’t like to write a review, but I will continue to buy cables from this brand, and I was pleasantly surprised to find that if the mobile phone cable breaks, it can be replaced for free! This after-sales service is something no one else has.

Poor delivery and Support Services . Order habe been placed for 4 câbles and amount of 169€ on 31/12/2023. Package supposedly deposited in mailbox, not delivered by hand. A scandal for an order of this amount. Still waiting for explanations from native Union and its carrier. The order is lost or stolen for what seems to be the most normal of the world. Site and supplier to flee.