Best website to help our brother in… Best website to help our brother in cuban. The recharge comes at the moment. I have recharged more than 20 times and have never had a problem

Because the change Rate must be 1… Because the change Rate must be 1 Dollar equal to 110 Cuban pesos. if the Central Bank of Cuba, take this change type, Why ETECSA continuos at 25 Cuban pesos for 1 Dollar. there are not fair,

The best and faster.Good Service and… The best and faster.Good Service and Magnificic.. Awesome

Doesn't work I guess the idea is good but implement doesn't work: I bought a simcard 2 days before the flight to Cuba, upon arrival I went to the office in the airport to pick up the simcard, no simcard there for me. Also the rather unfriendly lady needed an hour before she told me my sim was somehow not there. So I went to a Etecsa office in Havana, waited one hour before someone attended me. Than it took another 3hours and a lot of goodwill to get my simcard. My girlfriend got a regular Cuban simcard at the same office in 15 min while waiting for me. Than you can not recharge this simcard at Etecsa offices like regular simcard. Honestly, Suena Cuba is expensive, badly managed and useless. Just go to an Etecsa office and get a regular simcard to save money and nerves.

Disappointed There is a supposed promotion for first time clients, which does not really applies. I tried to get used of it and was told I couldn't because the cubacel number was associated with another account. So, is the promotion about us being first client new account created, or about the cubacel phone number being first time used by any account in the WHOLE WORLD? They are just advertising a service they are not providing. Very disrespectful to the customers and even unlawful. What a pity... we Cubans should be more United than ever and more helpful than ever during these very hard times.