Efficient but could be simplified. Efficient, easy to use web site. Second controller I have used. I would suggest clarifying each mod and mode to each order. Example is Juggernaut v.6 in place of generic mod then using the not so easy to find instructions for clarification of which mod was pre loaded on the order. The first controller I bought had one "on/off" button used to activate the mods. The newer system zeros out each time you turn off the system making you have to turn on all mods, then navigate through all settings again.

Absolutely the best customer service. Originally I had an issue with the order missing a couple small pieces. I emailed GamerModz about the issue and they replied within a few minutes letting me know they where shipping me the missing pieces that same afternoon. This is the kind of customer service evey company should have.

Terrible customer service. Beware!!!! Bought my son a PlayStation… Bought my son a PlayStation personalised controller and it broke within a few months. I sent the controller back they apparently fixed it but it was still not working. I wanted a replacement but they refused and I paid over £100 for it. Wouldn’t recommend to anyone terrible customer service!!!

Great Support and gets back you timely … Great Support and gets back you timely manner. At first i thought my controller wasnt working right but after reaching out to the team and figure it was user error. I would recommend using them if you ever want mod your controller.

awesome! The product turned out so much better than I expected. I got a customized batman controller for my boyfriend for Christmas and he loved it, it looked so cool. I definitely recommend the send in controller option because it makes the cost a lot less, but the money was well spent.