Eric
GBSurprising! 9/23/11 After three days of waiting, I became anxious to get my new skateboard. After spending some research on the internet, I found that a lot of people have written horrible reviews for A1 Skateboards. Therefore, I became worried. I wondered if the shipment would arrive two weeks late. I wondered if the skateboard would be damaged, or even if they sent the wrong skateboard! After 4 business days of ordering, I almost wrote an e-mail to them. I figured to give them one more day. Today, Friday, I arrived home to see a nice big box sitting next to my box. However, the box was badly damaged but no holes. I took it in and opened it. Everything inside was undamaged. UPS estimated that shipping to where I live from A1 Skateboard's warehouse would take about three days. It arrived on the fifth day, but I can understand why because they probably needed time to process and actually build my skateboard for me. I checked all the parts; deck, bearings, wheels, trucks, and even the risers - everything was what I wanted and how I wanted it. The only con I saw was that they never gave me a UPS tracking number. Not that Important though... I never tried calling or e-mailing them, so I cannot review their customer service. Now that I'm kind of happy I've gotten my skateboard, I'd like to let you all know that A1Skateboards only have three employees (According to Better Business Bureau). Thanks A1 Skateboards! Eric
Cory Zepeda
GBFast fast fast! Ive been ordering off A1skateboards for a long time and i love it. Well to me, i think A1skateboards is the best website out there to order anything that has to do with skateboards, meaning trucks, wheels, etc. They have very fast shipping, they have have the best customer care and they treat their customers right! They have a wide variety of brands you can choose from!:-) i love it!
Denise Rogers
GBGood job!! On Sunday evening, I ordered a skateboard from A1 Skateboards. I paid extra to have it here by today, since it is being picked up by someone from my Church to go to the local Children's Home that we support. I had taken a card off the tree for a young boy that only wanted a Plan B skateboard. I wanted to let you know it arrived today in excellent condition and that I am very happy with it. They processed the order quickly and I'm sure putting a smile on this young boy's face.
Burtamus
GBBad Deck on Custom Skateboard Received custom board with discolored deck and am told it is my problem. Sent Hi-Res photo per their request and there is no recourse as it is a custom board. I obviously discolored the deck in 10 spots by opening the box. Guess I need to stop payment thru the Credit Card to get their attention. Pretty poor response. Have had good experiences on almost all internet puchases as long as it is from a reputable company. A! isn't one of them. A1 should get a D-.
NAOMI
GBSTILL WAITING... I ORDERED A HELMET AND ELBOW PADS...GOT THE HELMET, BUT THE ELBOW PADS WERE OUT OF STOCK. I ORDERED THIS MARCH 8 2010. ITS NOW MAY 5, 2010. I HAVE NOT GOTTEN A REFUND NOR MY PADS. I HAVE CONTACTED THE COMPANY SEVERAL TIMES. MOSTLY GET ANSWERING MACHINE, LEAVE A MESSAGE, GET NO RETURN CALL. THE 2 TIMES I GOT A LIVE PERSON, THEY SAID I WOULD GET AN EMAIL ABOUT A SHIPPING CONFIRMATION OR RETURNED MONEY. NOTHING!!