I ordered several items I ordered several items in one order not sure what this is refering to. but had to send one item back. loved the item just didnt work for me sent it back. satisfied with return process.

Terrible company (if you can even call them that) Capital PC claimed their order process might take up to "3 business days", but that is garbage. I've been waiting over two weeks to receive my Windows 7 Pro 32-bit installation media / product key, which, from the looks of it, hasn't even been sent yet. I've been calling the company for about a week, and keep getting sent to a shady voice-mail recording. No one has called me back and their customer service department (if they actually have one) has not responded to any of my emails. Is it illegal to just not send out a product that someone paid for? Additionally, I would suggest that TrustPilot take a look at some of the reviews for this company. Many of them were created on the same day, say basically the same thing, and are filled with similar spelling and grammatical errors. It's pretty obvious they're fake. I would be willing to give them the benefit of the doubt, but I don't see any way by which this company could be listed as anything but "Very bad". Update: I just noticed that their site is also filled with typos and grammar mistakes just like the (probably) fake reviews below. Take, for instance, this excerpt from their "Contact Us" page: " PLEASE EMAIL US FOR FURTHUR ASSISSTANT , WE WILL REPLY TO YOUR EMAIL WITHIN 3-4 BUSINESS HOURS "

Five Star Customer support I bought the item from them they were very helpful to me to pick the right item for my need , that was good experience and the product I got from them its great and it works fine and good pricing thank you

1 transaction great. 2nd transaction I am out $65. Bought 2 copies of windows 7 dell branded. 1st on was fine. 2nd one never arrived. Asked CapitalPC to just send key # as i had the install disk. They responded would send another disk. Never got 2nd disk, can't get key from them. USPS is useless and won't respond where they delivered the disk.