Terrible company (if you can even call them that) Capital PC claimed their order process might take up to "3 business days", but that is garbage. I've been waiting over two weeks to receive my Windows 7 Pro 32-bit installation media / product key, which, from the looks of it, hasn't even been sent yet. I've been calling the company for about a week, and keep getting sent to a shady voice-mail recording. No one has called me back and their customer service department (if they actually have one) has not responded to any of my emails. Is it illegal to just not send out a product that someone paid for? Additionally, I would suggest that TrustPilot take a look at some of the reviews for this company. Many of them were created on the same day, say basically the same thing, and are filled with similar spelling and grammatical errors. It's pretty obvious they're fake. I would be willing to give them the benefit of the doubt, but I don't see any way by which this company could be listed as anything but "Very bad". Update: I just noticed that their site is also filled with typos and grammar mistakes just like the (probably) fake reviews below. Take, for instance, this excerpt from their "Contact Us" page: " PLEASE EMAIL US FOR FURTHUR ASSISSTANT , WE WILL REPLY TO YOUR EMAIL WITHIN 3-4 BUSINESS HOURS "

easy return policy I have purchased a memory ram for my desktop however it didn't worked for me I called capital pc and they sent me a prepaid shipping label and refund my money right away

Nice to do business with, will definitely use Capital PC for future purchases. I'm in the process of converting four 32-bit XP Pro platforms to W7 Pro. I did two of them first, using the Dell branded W7 Pro from Capital PC. These are not just re-installation disks, they come with COA sticker (affixed to CD sleeve) and key. Both are installed and running, activated with no problems. I've ordered two more copies, hard to beat the price. Dell branding appears in the System screen (manufacturer and logo) and in the IE default home page, I haven't noticed it anywhere else. For both of these orders a USPS tracking number was issued within a day, but several days passed with nothing delivered to USPS to ship. This was promptly fixed after contacting Capital PC through their web site, they've been really nice to work with.

Capital PC has shipped everything we have ordered and received as promised. We will keep ordering through Capital PC. Great service, even better pricing.

Product as advertised . . . Pro Full Version I ordered on Monday and FedEx arrived Thursday, but they had sent Windows XP Pro instead. A Quick call and the saleslady said she would take care of it. The following Tuesday FedEx arrived with the correct product. I would recommend this product as well as capital pc