They responded very politely.I am very… They responded very politely.I am very satisfied.

Very nice phone Very nice phone. fits the hand very well and does all the essential things very well. Im happy i switched to Unihertz jellystar.

Very Co-operative and helpful Very Co-operative and helpful I got supported for what i asked for great representative

Great tech company Ordered the new Luna phone as a birthday present, the company said it would shop in April, and it did! Great phone, great service. Would buy from Unihertz again without hesitation.

Still no sign of my phone My husband and I bought the jelly 2 from the website on August 23. - well over five weeks ago. We received a package one week later. However, in stead of the phone they had sent us a spare battery for the jelly 1. An honest mistake I'm sure. So we wrote Unihertz and explained the problem. We sent photos as instructed. They'd look into it, they said. And then we waited. Guess what. We are still waiting. We wrote them twice since the first exchange. They are apparently still ''investigating'' and they haven't shipped the phone. Yes, the one we payed for 5 weeks ago. And now they're not even answering our request for an update on the case. It is unacceptable. I'm very frustrated and displeased with this whole affair. I need a new phone, that's why we bought it. The customer service is poor. We never got a tracking number with our initial order and now they don't reply to our emails. I'm starting to fear we've been scammed. Please prove me wrong, Unihertz!