I didn’t get headphones inside the box. I didn’t get headphones inside the box.

Very good Service! Very good Service and Communication. They even contacted me for a mistake in my order (if carry case and protection glass are for different models, one might be wrong...), we fixed it via email and the correct stuff was delivered quickly to Europe. If Unihertz now manages to get latest Android Updates, it's perfect :-)

Paid ATOM XL not delivered at all!!!! I've ordered an ATOM XL phone through the unihertz website. An empty parcel has been delivered through Amazon Logistics in UK. I've contacted the customer service but they are not helpful, they are simply telling me to contact Amazon logistics but they have zero information about this and clearly the seller should be taking care of these issues. I can see this happened to others here trustpilot, what a shame really.

DO NOT BUY UNDER ANY CIRCUMSTANCES DO NOT BUY. OUTDATED. TERRIBLE COMPANY. They are shipping phones with old security Android 11 updates from 2022. They have no security updates available. NOW ANDROID 11 IS COMPLETELY DISCONTINUED and Unihertz is still selling these deprecated, not-fit-for purpose phones. They send misleading and threatening information "chargebacks will damage your credit report" and "harm your bank account".

Best phones of all time The phones these people make are above all, genuinely. The jelly 2 was the first phone I've had from them, and it is wonderful. You would think that having such a small phone would hinder your, well, phone, but after about a week you really get used to it and I have proudly been using mine for 2 years (it wont let me chose the correct date, it was December of '21). The value of these phones is also awesome, like, people, you don't need to spend 1.2k on a phone, the tank came out a bit ago and I've heard that its really good price to performance.