UserTesting

690 5th Street, 94107, San Francisco, United States
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3.95
Based on 20 Reviews

5

70.00%

4

0.00%

3

5.00%

2

5.00%

1

20.00%
About UserTesting

UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. With UserTesting, brands can target their exact customer audience, readily create and execute studies, and engage in 1:1 live conversations to better understand, capture, and spotlight meaningful reactions and responses. Easily package these human insights into a video reel and share them across the organization to make more informed decisions that influence the customer experience and increase brand loyalty and revenue.

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Pat Martell
GB

UserTesting is Amazing!! I've been using UserTesting for many years and it is an amazing platform! It's sophisticated and easy to use. It connects me with companies where I give genuine feedback on websites, prototypes, and videos to help improve their services or message. And, I earn extra cash that really adds up!

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Bernado Cuso
LU

My advice: Stay away from them. Looks like this review is full of fake 5 stars reviews of so enthusiastic people . The truth is far from those fake reviews. The company is not professional at all, will make you work, make take a test when they will record your screen then shut down your account for no reason.

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The finder
GB

Tester highly satisfied! Tester highly satisfied! I am a tester for Usertesting. It has been a great experience. I typically get 5-6 tests per week. I think i could get more if I monitored the available tests more often. If a test gets interrupted or there was a problem, Usertesting has always given me full or partial credit. Problems rarely happen though. Usertesting site is honest about time commitment and payment process. Customer service is helpful. I would and have recommended them to others wanted to make a little fun money.

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Anne Savitsky Blondin
GB

I have not been able to get passed the verification process I have not been able to get passed the verifying the PayPal part. I am suspicious at best because the look and feel of the Paypal they want you to link with is nowhere near what I use. Colors alone are off-putting, and then there is no way of locating an ID to enter into my more legit-looking PayPal app to make the verification this way. I don't trust giving my information over. I know PayPal has verified my account information because I have made transactions in the past. This "verification process" through User Testing should not be so difficult and should be more transparent. There are critical elements missing to make me trust them.

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Steve C
GB

I've been with UserTesting as a tester… I've been with UserTesting as a tester for around 5 to 6 years. I've enjoyed my time with the company. They're honest and friendly, very responsive and very helpful should an issue arise. Plenty of testing opportunities with prompt payouts for successful tests. I'm grateful and fortunate to be a tester for UserTesting.

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